FAQ
Questions, answered plainly.
Straight answers for healthcare organizations, families and professionals. Can’t find what you’re looking for? Just ask.
For organizations & families
How does your staffing process work?
It starts with a conversation. We learn about your needs, your setting and your team culture, then match you with qualified professionals from our pre-vetted network. From there we manage the coordination — scheduling through to confirmation — so you can focus on care.
What is your coverage area?
We serve healthcare organizations and families across Ontario, Canada. If you’re not sure whether we can support your location, get in touch and we’ll confirm.
How quickly can you provide staff?
For urgent, last-minute needs, we can often provide qualified staff within a few hours. For planned or ongoing placements, reaching out early gives us time to build a consistent team that knows your residents, patients and routines.
What are the qualifications of your staff?
All of our PSWs, RPNs and RNs are fully certified or licensed to practise in Ontario. Before placement, we verify credentials, check professional references and complete a background check, so every professional meets our standards of care and professionalism.
Can individuals and families request care?
Yes. Along with healthcare organizations, we help individuals and families arrange support for a loved one. Choose “An individual or family” on our request form and tell us about the care you need.
For healthcare professionals
What documentation do I need to apply?
You’ll need a valid PSW certificate, or proof of registration with the College of Nurses of Ontario (CNO) if you’re an RPN or RN. You’ll also need proof of your legal right to work in Canada and two professional references.
Do I need to upload a résumé?
No. Our application is a short form you fill in yourself — your contact details, experience, availability, certifications and, optionally, two references.
What are the benefits of working with Unicorn Staffing?
Flexibility and choice: you build a schedule that works for you. You get support from a team that truly understands healthcare work, the chance to gain experience across a variety of settings, and competitive pay.
How do I get paid?
Simply and regularly. You’re paid weekly for the shifts you’ve worked.
What types of facilities do you staff?
A wide range, including long-term care homes, retirement residences, hospitals and community care agencies.
Do I have to commit to a minimum number of shifts?
No. There’s no minimum commitment — you’re free to choose the shifts and placements that fit your availability and your life.
What kind of support can I expect on a placement?
You’ll have a dedicated point of contact at Unicorn Staffing for any questions or support you need. We make sure you feel confident and prepared for every placement, and we’re always here to help.